Consumers given new legal protections from private parking firms

Consumers given new legal protections from private parking firms

Consumers will receive new legal protections from private parking firms in a drive to improve regulation in the industry, it has been reported.

Communities Secretary Sajid Javid said drivers have suffered from unjust fines at the hands of “dodgy” parking firms for too long.

The latest figures suggest that nearly 10,000 people approached the Citizen’s Advice Bureau for advice on parking fines last year, while parking firms are issuing almost 13 times more tickets than a decade ago.

The most commonly reported grievances include “substandard signage, confusing appeals processes and intimidating payment letters”.

It is believed that the Government will introduce a new Code of Practice for private parking operators, while those who fall foul of the law will be blocked from accessing driver data.

Mr Javid said: “We need a fairer, clearer and more consistent system that brings the small minority of unscrupulous operators in line with those who are behaving appropriately.

“That is why government is putting the brakes on these rogue operators and backing new laws that will put a stop to aggressive behaviour and provide a simpler way for drivers to appeal fines.”

Steve Gooding, director of the RAC Foundation, added: “Motorists will be delighted that the government is throwing its weight behind Sir Greg Knight’s move to bring some much needed regulatory rigour to the world of private parking.”